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Terms and Conditions


Global Technology Integrator Ltd. Online Store Terms and Conditions of Online and Phone Sales (“Terms”) by gtixpress.store


ATTENTION: Please read these Terms carefully as they apply to orders submitted by you to gtixpress.store either online or over the phone for products and services available in the Global Technology Integrator Ltd. ("GTI")'s Online Store on gtixpress.store website (“gtiXpress eStore”). By ordering online or over the phone you confirm that you agree to these Terms governing such purchases.

Prices and Delivery Charges

Prices, delivery charges and payment will be as specified in the gtiXpress eStore, as determined when ordering online or over the phone. If applicable, gtiXpress eStore will list delivery charges as a separate line item on its invoices. Prices do not include any taxes.

GTI reserves the right to change prices published on the gtiXpress eStore at any time including, in respect of an order, at any time prior to acceptance of that order by gtiXpress eStore.
GTI reserves the right to correct the price at any time prior to delivery where there has been a typographical or other error in the price. gtiXpress eStore will notify you of the corrected price. You may choose to pay the corrected price, however if you do not choose to pay the corrected price, then gtiXpress eStore will have the right to cancel your order without further obligation to you (other than to issue an appropriate refund or credit to your account, as may be applicable, if you have already paid).
No delivery will be made to locations in residential area, Ma Wan, Discovery Bay and Outlying Islands.
Prices quoted do not include installation. If you need assistance in installation, you may be able to purchase an installation and set-up service at the time of purchasing the product.


All orders are subject to acceptance by gtiXpress eStore. gtiXpress eStore will provide you with an order acceptance or rejection notice as soon as reasonably possible.
You will specify a delivery address within Hong Kong, unless otherwise agreed.
Once you have submitted your order, it is final and binding upon you.
Products purchased within Hong Kong will only be shipped or delivered within Hong Kong.

Delivery or Redemption Rearrangement

If Customer is NOT available to receive or redeem his / her products in the delivery / pick up date, Customer should notify gtiXpress eStore by email to gtixpress_estore@gti.com.hk or call gtiXpress eStore at (852) 2881 4667 one business days before. Upon request acknowledged, delivery or redemption will be rescheduled.

Order Cancellation

gtiXpress eStore reserves the right to cancel any accepted order prior to delivery at gtiXpress eStore's discretion in the event of any pricing error or any material error in connection with your order or other conditions published in the gtiXpress eStore relevant for your order, or if any further verification of your credit conditions or records so warrants. If you have already made payment and your order is cancelled, gtiXpress eStore will issue an appropriate refund or credit to your account, as may be applicable.
Any order may be cancelled prior to delivery of the products. gtiXpress eStore reserves the right to charge a cancellation admin fee (20% of order amount) will be entitled after credit clear. 
To cancel an order, call our gtiXpress eStore hotline (852) 2881 4667 or email to gtixpress_estore@gti.com.hk for assistance.
Any request of cancellation of the order after the delivery of the products will not be accepted.


Payment for products is due prior to delivery of the product. Payment for services is due prior to return of the serviced goods to you. Payment for services is due upon receipt of invoice. In any event you must make your payment in a form and at a time acceptable to gtixpress.store. Where you make your purchase relying on credit provided by a third party, any acceptance by gtiXpress eStore is subject to that third party providing credit to you. gtiXpress eStore is not bound to complete the order and has no liability to you in the event that that third party fails to provide sufficient credit for the purchase.
gtiXpress eStore may change credit or payment terms at any time if, in gtiXpress eStore's opinion, your financial condition, previous payment record or the nature of your relationship with gtixpress.store so warrants.

Title and Risk of Loss

Title to hardware products passes to you upon full payment. Risk of loss pass to you upon delivery.

Products Availability & Discontinuance

Availability of the products is limited, and products may not be available for immediate delivery. gtiXpress eStore reserves the right, without liability or prior notice, to revise or cease to make available any or all products. If there is any revision or cessation, gtiXpress eStore will contact you and will discuss what (if any) alternative products are available. You will have the option to cancel or amend your order. If you have already made payment and your order is cancelled, gtiXpress eStore will issue an appropriate refund or credit to your account, as may be applicable. If your order is amended and purchase price changes, you will pay any additional amount due to gtiXpress eStore in accordance with the payment terms herein stated or gtiXpress eStore will issue an appropriate credit to your credit card account, as the case may require.

Personal Use

Products and services acquired by you under these Terms are solely for your personal use and not for immediate resale or sub-licensing.

Your responsibilities

You should make periodic backup copies of the data, files and programs stored on your products, including hard drives and storage devices, as a precaution against possible failures, alteration, or loss of the data.
Before returning any product for service, be sure to back up data and remove any confidential, proprietary or personal information. Data may be lost during service.
You should maintain a separate backup system or procedure that is not dependent on the products so you can reconstruct lost or altered files, data, and programs.


All branded products are covered by the applicable warranty for Hong Kong, according to the terms and limitations specified in the warranty statement bundled with such products.
Products may have been manufactured using some refurbished components or may have been used internally for reliability or performance testing.
Replacement products or parts may be new or reconditioned or refurbished or comparable versions of the defective item.
GTI / gtixpress.store does not warrant that the operation of products will be uninterrupted or error-free.
Except to the extent prohibited by law, GTI / gtixpress.store is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the product.

Limitation of the Liability

These terms and conditions set out the full extent of gtiXpress eStore’s obligations and liabilities in respect of the supply of the branded products and there are no warranties, conditions or other terms that are binding on gtiXpress eStore except as expressly stated in the Terms. Any warranty, condition or other term concerning the branded products which might otherwise be implied into or incorporated in the Terms by statute, common law or otherwise (including without limitation any implied term as to quality or fitness for purpose) is hereby expressly excluded.
To the extent permitted by applicable law, gtiXpress eStore will not be liable for loss of data as it expects you to make appropriate arrangements to back up your data.
gtiXpress eStore does not exclude or limit liability for death or personal injury (including to the extent caused by its negligence) or for any other liability that cannot be excluded or limited by law.
gtiXpress eStore will not be liable under the Terms for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.
gtiXpress eStore’s maximum aggregate liability under the Terms whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the branded products in question.

Protection of Personal Data

You agree that any personally identifiable information you provide to us in connection with the gtiXpress eStore may be dealt with by gtixpress.store in accordance with the terms specified in the gtiXpress eStore Privacy Statement available at the bottom of the gtiXpress eStore web pages.
You also agree that gtiXpress eStore may use personal information provided by you in order to conduct appropriate anti fraud checks. Personal information that you provide may be checked against a credit reference or fraud prevention agency, which may keep a record of that information.

Export Statement of Assurance

Products obtained under these Terms will be subject to Hong Kong and other government export control laws and regulations as applicable in Hong Kong. You must comply with those regulations whenever it exports or re-exports controlled products or technical data obtained from gtiXpress eStore or any product produced directly from the controlled technical data.

Governing Laws

Any contract or dispute arising in connection with Terms will be governed by laws in force in Hong Kong.